• If you are connecting using a directory server, make sure that you are looking at the Directory list and not the SpeedDial list.

• Ensure that you are looking at the correct directory server. The directory server you are logged onto is displayed at the bottom of the BackPak. To log onto a different directory server, click the Directory button and then select a new directory from the drop-down list under the field named, Select a directory.

• If you still can't see the person in the directory list, they might not be connected yet. You can refresh the directory list view by clicking the Refresh button.

People can't find me.

• You are not using the correct directory server. To log in to a different directory server click the Directory button and then select a directory from the drop-down list under the field named, Select a directory. You can also type a directory name directly into the Select a directory field if desired.

• The information for your listing on the directory server is incorrect. To change it click the Local Settings button, and then in the General tab enter the new information under My directory information.

• Your directory listing may be hidden.  Click the Local Settings button and then under the General tab uncheck Do not list my name in the directory. 

I don't want to connect using a directory server

If you do not want to use the directory server to connect and know the IP address of the person you want to call, you can type the IP address in the address field under Initialize Connection.

To find out what your current IP address is, right-click and select About. Your IP address is located in the bottom right of the About dialog box. You can also find your IP address by clicking Start, clicking Run, and then typing WINIPCFG (for Windows 95 and Windows 98), or IPCONFIG (for Windows NT 4.0, 2000 and XP).

When I try to join the meeting, I get a message that says that the host is in another meeting.

The meeting has already begun. Click Yes to join the meeting.

Uninvited participants keep trying to join my meeting.

To stop uninvited participants from joining your meeting, do one of the following:

• Hide your directory information.  Click the Local Settings button and check Do not list my name in the directory located under the General tab.

• Turn off automatic answering. In the Preferences list check to see if Automatically Accept Calls has a checkmark next to it. If it does, click it to disable automatic answering.

• Set your system to "Do Not Disturb". When all the invited participants have joined the meeting, in the list of Preferences check Do Not Disturb. If someone tries to place a NetMeeting call while you have this option turned on, they will get a message that you did not accept the call, and you won't be disturbed during your meeting.